Archive for ‘Downright Shitty’

3 results.
May16

The French Laundry, Part II

by Jim! on May 16th, 2011 at 12:59 pm
Posted In: Customer Service, Bad, Complaint, Customer Service, Customer Service, Downright Shitty, Letter

Here is the reply that I got from The French Laundry.  I won’t continue berating them because I know I accomplished that all too well in the letter I originally wrote.  Below is the response I received from the owner of the French Laundry.  I look at this letter in a couple different ways.  The […] ↓ Read the rest of this entry…

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May16

The French Laundry, Part I

by Jim! on May 16th, 2011 at 12:42 pm
Posted In: Customer Service, Bad, Complaint, Customer Service, Customer Service, Downright Shitty, Letter, Restaurant

On New Year’s Eve, 2005 my wife, kids, and a number of family members were gathering at The French Laundry in Fenton, Michigan. The experience was, to this day, the worst restaurant service I have ever had. Below is a letter that I wrote to The French Laundry, in its entirety. I shall soon scan and post […] ↓ Read the rest of this entry…

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May05

Starting Over Again…again.

by Jim! on May 5th, 2011 at 1:11 am
Posted In: Customer Service, Bad, Customer Service, Customer Service, Downright Shitty

A couple months ago I decided it was time to leave my 2+ year webhost (www.justhost.com) because they failed miserably at Customer Service.  Their reliability and service levels were great, but their customer service was severely lacking.

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