Jim!

My wife and I booked a cruise back in April and, shortly thereafter, booked flights on Delta in order to get to Los Angeles to get on the cruise. Delta failed in every single aspect. Below is the body of the letter this is going to Delta in an effort to try to get something back out of the $1036 we spent trying to catch up to our cruise.

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On Sunday, October 11 my wife and I were scheduled to fly out of Bishop International Airport on a flight to Los Angeles, CA, where we would participate in our first cruise. We have been confirmed on the following flights since April 18, 2009:
Delta flight 6427 to Atlanta (Scheduled to depart at 5:35 a.m. and to arrive in Atlanta at 7:38 a.m.)
Delta flight 2801 to Los Angeles (Scheduled to depart at 8:29 a.m. and to arrive at 10:20 a.m.)

Were we to have arrived on time, we would have a window of almost 6 hours to make it to our 7-day Mexico cruise.

Read more after the jump.